Shipping policy

PRIVACY POLICY

Last Updated: 14-feb-2026

This Privacy Policy describes how Comfy Zone (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit www.confyzone.in (the “Site”) or use our services.

By accessing or using our Services, you agree to this Privacy Policy.
If you do not agree, please do not use our Services.

🔄 CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

When updated:

  • The “Last Updated” date will be revised
  • The updated version will be posted on this page
  • Continued use of our Services means acceptance of changes

📊 HOW WE COLLECT & USE YOUR INFORMATION

We collect personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve website performance
  • Prevent fraud and enhance security
  • Send updates and promotional offers (with consent)
  • Comply with legal obligations

🧾 WHAT PERSONAL INFORMATION WE COLLECT

“Personal Information” means data that identifies or relates to you.

1️⃣ Information You Provide Directly

When using our Services, you may provide:

✅ Contact Details

  • Full Name
  • Shipping Address
  • Billing Address
  • Phone Number
  • Email Address

✅ Order Information

  • Products purchased
  • Transaction details
  • Payment confirmation

✅ Account Information (if applicable)

  • Username
  • Password
  • Security details

✅ Shopping Activity

  • Items viewed
  • Cart activity
  • Wishlist activity

✅ Customer Support Data

  • Emails
  • Chat messages
  • Contact form submissions

You may choose not to provide certain information, but some features may not function properly.

2️⃣ Information Collected Automatically (Cookies & Tracking)

We automatically collect:

  • IP Address
  • Device type
  • Browser type
  • Pages visited
  • Time spent
  • Referral source

We use:

  • Cookies
  • Meta Pixel
  • Google Ads tracking
  • Analytics tools

You may disable cookies in your browser settings, but website functionality may be affected.

3️⃣ Information from Third Parties

We may receive data from:

  • Payment processors
  • Shipping & logistics partners
  • Advertising platforms (Meta, Google)
  • Website hosting providers (e.g., Shopify)

Sensitive payment details are processed securely by payment gateways.
We do not store full card details.

⚙️ HOW WE USE YOUR PERSONAL INFORMATION

1️⃣ To Provide Products & Services

  • Process payments
  • Ship products
  • Manage returns
  • Send order confirmations
  • Maintain accounts

2️⃣ Marketing & Advertising

  • Send promotional emails/SMS (with consent)
  • Show relevant ads
  • Improve ad targeting

You may unsubscribe anytime.

3️⃣ Security & Fraud Prevention

  • Detect fraud
  • Prevent unauthorized transactions
  • Protect customer accounts

4️⃣ Customer Support

  • Respond to inquiries
  • Resolve complaints
  • Improve customer satisfaction

🔐 HOW WE DISCLOSE INFORMATION

We may share personal data with:

  • Payment gateways
  • Shipping providers
  • Hosting providers
  • Marketing & analytics partners
  • Legal authorities (when required by law)

We do not sell personal information for monetary compensation.

💬 USER-GENERATED CONTENT

If you post reviews or comments:

  • They may be publicly visible
  • We are not responsible for how others use publicly shared content

🔗 THIRD-PARTY LINKS

Our website may contain links to external sites.

We are not responsible for:

  • Their privacy practices
  • Their content
  • Their policies

Please review their policies separately.

👶 CHILDREN’S DATA

Our Services are not intended for individuals under 18.

We do not knowingly collect data from minors.
If you believe a child has shared personal information, contact us for removal.

🛡 DATA SECURITY

We implement reasonable security measures to protect your information.

However:

  • No internet transmission is 100% secure
  • Absolute security cannot be guaranteed

Avoid sharing sensitive information through unsecured channels.

⏳ DATA RETENTION

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide Services
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

📌 YOUR RIGHTS

Depending on applicable laws, you may have the right to:

  • Request access to your data
  • Request correction
  • Request deletion
  • Withdraw marketing consent
  • Object to certain processing

To exercise your rights, contact us below.
Identity verification may be required.

🌍 INTERNATIONAL USERS

Your data may be processed outside your state or country of residence.

By using our Services, you consent to such transfers where legally permitted.

📞 CONTACT US

Comfy Zone


Email: support@confyzone.in
Phone: +91-8826171647